Our trainers

Terese Ingram is trainer at Gladwell Academy.

Terese has over 15 years’ experience in business operations and communication, working in both private and public sectors. Her primary focus is implementing best practices and managing organizational change resulting in clients being more efficient, as well as agile, in their ways of working.

Terese leads process improvement initiatives by providing structure, re-engineering business processes and policies, and enabling effective communication. Her ability to identify drivers and/or inhibitors within individuals and organizations are key factors that complement her work to balance efficiency and agility. Terese serves as an advisor, coach, and trainer.

CERTIFICATIONS

Certified SPC4.