Our trainers

Florian van Santen is trainer at Gladwell Academy.

His areas of expertise are diverse, ranging from business agility, data driven strategy to business & IT alignment. In the profit and nonprofit sector Florian has shown his capabilities in dealing with major IT-implementations, software development, big data, e-commerce and IT governance. Due to his background in Public Administration and IT Florian has developed a multidimensional view and is capable of structuring complex problems. Using his analytical and creative skills he is capable of dealing with different situations, meanwhile presenting suitable solutions for the problems presented to him. Florian finds his passion in helping people as well as organizations to move forward, all the while realizing optimal results and adding value to his clients.


Certified SPC4, PSM, PSPO and validated SPCT candidate.