Everything we do here at Gladwell Academy revolves around one important question: “What is the best thing we can do to make life easier for our customers?” We reflect on this question when it comes to every component of our trainings: matching you with the right trainers, ensuring you’re sufficiently prepared before we get started, making sure you have access to all the relevant materials, and guaranteeing that the entire process from start to finish progresses smoothly. And, in the event that you have questions or concerns during any step of this journey, our customer success team is always there for you. Going the extra mile to ensure a great experience for you -- our customer -- is part of what makes Gladwell Academy superior in the field of facilitating professional growth through Scrum, Agile, and SAFe trainings.
Furthermore, we understand that every business, organization, and individual we collaborate with is uniquely different in their background and their needs. Understanding this fundamental reality is crucial when it comes to vouching for the fact that we offer you the best learning experience possible. Because at the end of the day, we don’t want to just sell you a service. We want to offer you a life changing experience, because the relationships you build with us here at Gladwell Academy are much more than simply fleeting business transactions.
Ever since the company’s inception, Gladwell Academy has been a leading institution in advocating for and bringing about Agile Transformations to professionals worldwide. Operating in 67 cities worldwide, we are proud to offer you the talents of 70+ experienced trainers, all of whom are certified experts in the field of digital transformation. With 7+ years of persistent experience under our belts, we can proudly say that Gladwell Academy has trained over 50,000 professionals in a number of frameworks, including Scrum, Agile, and SAFe. We have had the opportunity of catering to our 43+ in-company clients, for whom we have created a number of uniquely tailored, in-house trainings. But we haven’t stopped there. At Gladwell Academy, we continue to grow every day. It is through this enduring hard work and dedication that we have been able to earn our Gold Partner status with Scaled Agile.
The numbers tell a positive story about Gladwell Academy, but our past customers can offer insights into their personal experiences that truly highlight the benefits of our trainings. While we value our awards and professional achievements, we know that the most significant testament to our success here at Gladwell Academy is the vast amount of positive customer feedback which we have been fortunate enough to receive. With over 700 reviews on Springest, Gladwell Academy is proud to boast an 8.5 star average rating from our satisfied customers. Knowing that we have made a positive impact on individuals and businesses alike, all while paving the path to lifelong learning and growth with the help of our Scrum, SAFe, and Agile trainings, is nothing short of a success on our end.
If the last two years have taught us anything, it’s that being adaptable, flexible, and accommodating is key to ensuring continued success. For Gladwell Academy, this means two things: adjusting the course of our trainings to an ever-changing climate, as well as committing to offer every possible tool required to facilitate our customers’ success, both pre- and post-training. “We are optimizing training practices on a regular basis, because we know how much effort and commitment it takes to keep up with the volatility of the contemporary business environment,” says Eduardo Alvim, Gladwell Academy SPCT. You can rest assured that at Gladwell Academy, we are fully committed to responding to every unforeseen circumstance swiftly and effectively, in turn minimizing the negative impact thereof. While we realize there will always be factors outside of our control, our mission is to ensure that these unplanned events have no impact on our trainings and our valued customers.
Just because you’ve completed your training and passed your certification exam, it doesn’t mean your journey with our organization, our trainers, and our support team has come to an end. Our goal at Gladwell Academy is to ensure that you’re feeling confident and prepared for any professional challenge you may encounter as a leader, even after we part ways. That being said, we know that completing just one training will never be enough. That’s why we want you to remember that when you team up with Gladwell Academy, you’re teaming up with a lifelong learning partner. No matter what obstacles you encounter on your journey to professional and business growth, Gladwell Academy will remain your support net through it all. Success is never out of reach when you partner with Gladwell Academy.