SAFe Scrum Master (SSM)

The Scaled Agile Framework takes preparedness for change to the next level in ambitious organisations. And that preparedness requires Scrum Masters who think bigger than just the team – it’s about the whole enterprise. As a SAFe Scrum Master, you’ll be able to coach your team on a journey that’s an integral part of the complete organization’s development process. Lead the way and play an important part in achieving alignment on every level of your organization .
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Work and think like a next level Scrum Master

This two-day SAFe Scrum Master training program will give you an understanding of the role of a Scrum Master in a SAFe enterprise. Where the traditional Scrum Master training focuses on the fundamentals of team-level Scrum, this program explores the role of the Scrum Master in the context of the entire enterprise. You’ll be prepared to successfully plan and execute the Program Increment (PI), the primary enabler of alignment throughout all levels of a SAFe organization. This includes learning the key components of Agile at scale development, how Scrum is facilitated throughout the enterprise, and how to execute Iteration Planning.

You will also discover how to build high performing Agile teams by becoming a servant leader and coach, and how to coach those teams to deliver the maximum business value at scale.

After taking the SAFe Scrum Master exam, you’ll certify as a SAFe Scrum Master (SSM). This certification signifies you’re able and prepared to perform the role of Scrum Master in a SAFe environment, increasing your value to teams and organizations that are implementing SAFe.

I thought the course was excellent. It was clear that the presenter took the time to evaluate the level of experience in the room and focused the delivery accordingly.

Our SAFe Scrum Master courses are taught by one or two (SAFe Program Consultants) or even SPCTs (SAFe Program Consultant Trainers). These inspiring trainers are consultants who are active in the field and have extensive SAFe experience in training and implementing SAFe at large organizations

Learning goals

During this three-day course you will learn to:

  • Effectively perform the role of the Release Train Engineer
  • Apply Lean-Agile knowledge and tools to execute and release value
  • Assist with program and large solution execution
  • Foster relentless improvement
  • Build a high-performing ART by becoming a servant leader and coach
  • Develop an action plan to continue the learning journey


SSM Exam & Certification

When you pass the SAFe Scrum Master exam, you’ll receive a SAFe Scrum Master certificate, with a digital badge to promote your accomplishment online. A one-year certified membership as a SAFe Scrum Master is also included, granting you access to the SSM Community of Practice.

We’ll provide you with a SAFe Scrum Master certification usage guide with SSM certification marks as well as access to a variety of learning resources to support certified professionals during their SAFe journey.

Didn’t pass the exam? You can try again! Each new attempt will come with a fixed fee.

Thinking about taking a SAFe Scrum Master class at Gladwell Academy? View the digital brochure. We'll send the link directly to your inbox!


Two-day training program

The SAFe Scrum Master course is a two-day training program. Each course day starts at 9:00 and ends at 17:00, and includes a complimentary lunch and an afternoon break.

Please note: The hours for our virtual courses are always 8 hours per day.


  • During the program, we’ll go into the following topics:
  • Introducing Scrum in SAFe
  • Characterizing the role of the Scrum Master
  • Experiencing Program Increment planning
  • Facilitating Iteration execution
  • Finishing the Program Increment
  • Coaching the Agile team


Anyone is welcome to attend the course, regardless of role or experience.

For those who intend to take the SAFe® Scrum Master (SSM) certification exam, the following prerequisites are highly recommended:

  • Familiarity with Agile concepts and principles;
  • Awareness of Scrum, Kanban, and eXtreme Programming (XP);
  • Working knowledge of software and hardware development processes.

Exam Details

  • Exam name – SAFe® 5.1 Scrum Master Exam
  • Exam format – Multiple choice
  • Exam delivery – Web-based; Open book
  • Exam access – Candidates can access the exam within the SAFe Community Platform upon completion of the SAFe Scrum Master course.
  • Exam duration – Candidates have 30 days from the course completion date to answer all questions and submit their exam.
  • Number of questions – 45
  • Passing score – 33 out of 45 questions (73%)
  • Language – English
  • Exam cost – The first attempt is free within 30 days from the course completion date.
  • Retake policy – Each renewed attempt comes with a fixed exam fee.

For some insight into the exam, check out some sample test questions.

Professional Development Units (PDUs) and Scrum Education Units (SEUs)

Attending this course means that you may be eligible to apply for 15 PDUs toward your continuing education requirements with the Project Management Institute (PMI) for PMP and PMI-ACP certifications.

You may also be eligible to apply for SEUs under category C, toward earning or renewing your CSP through Scrum Alliance.


Your company has embraced the benefits of Scrum teams and has become a SAFe enterprise. The SAFe Scrum Master course is intended for people new to the role of the Scrum Master, as well as people wanting to better understand the role and how it fits in the context of an entire SAFe® enterprise.

After completing this training program, you’ll be a certified Scrum Master able to understand and perform the role in a SAFe enterprise.

Course attendees typically include:

  • New or existing Scrum Masters
  • Team Leads
  • Release Train Engineers


Upcoming SAFe Scrum Master (SSM) Courses

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