AI Literacy for Professionals

AI Mastery Series
course
AI is changing how organizations work, but for many professionals it still feels abstract. AI Literacy for Professionals gives you a clear, practical foundation so you understand what AI can do, how it works and where it genuinely adds value in your organization.
Download Brochure
Success Rate
91%
Participant Score

In-House Training

Would you like to train several colleagues at the same time? Our In-House trainings are already available for groups starting from 5 participants, tailored to your organization's needs.

About

About the Training

The AI Literacy for Professionals training introduces you to the core principles of AI in an accessible way. You learn not only what AI can do, but also how it works, which types of data it needs and when it should or should not be used.

You explore real examples from different sectors and see how AI already appears in daily processes. You also look at risks, limitations and ethical questions such as transparency and privacy. In the second part of the training, you work with a concrete case so you experience which choices are involved in setting up an AI initiative.


Objectives

After this training you have a solid understanding of the basic principles of AI and how they apply in practice. You can identify where AI might add value, which risks to consider and what the impact can be on your own work. You leave with concrete ideas and tools to start exploring and assessing AI solutions in your organization.


Programme

Part 1 – Fundamentals of AI and data

You build a clear foundation in what AI is, how it works and how it uses data.

Key elements:
• Understanding core concepts such as AI, machine learning and algorithms
• The role of data, data quality and bias in AI systems
• How AI models learn and why they sometimes make mistakes


Part 2 – AI in practice and in your organization

You explore practical applications of AI and apply the concepts to a real case.

Key elements:
• Examples of how AI is used in services, operations and decision making
• Identifying processes and services that could benefit from AI
• Working with a case to experience which steps and choices are needed in an AI project


Part 3 – Risks, ethics and next steps

You look at the responsible use of AI and what this means for your role.

Key elements:
• Ethical questions around transparency, privacy and accountability
• Recognizing opportunities and risks in your own context
• Defining first steps to start working with AI in a structured and responsible way

Certification

After completing the training, you receive a Certificate of Participation.
This certificate confirms your completion of the AI Literacy for Professionals training and marks your first step toward applying AI Literacy effectively within your domain.

Audience

This training is suitable for professionals who want to understand the basics of AI and its implementation within an organization. It is especially relevant for people who are involved in processes, services, policy, innovation or digital transformation and want to make informed decisions about AI.

Prerequisites

You do not need a technical background. Curiosity about digital developments and an interest in how AI may affect your work and organization are sufficient.

Trainers

Our AI literacy training is given by one or two experienced AI experts. These experts are active in the AI ​​field and have extensive knowledge about AI implementations within organizations.

All Trainers
All Trainers

In-House

Prefer to train a full team together?

At Gladwell Academy we offer all our courses as an in-house training as well, tailored to your organization’s goals, challenges, and context.

  • Delivered on-site, online, or in a hybrid format
  • Customized content and case studies for your team
  • Flexible scheduling – you choose the dates and location
  • Cost-effective for groups starting from just 5 participants

Effective collaboration, faster results and immediate applicability.
In-House training is ideal for organizations that want to grow together.
Enhance your team now!

Discover the power of In-House training

FAQ

What is the AI Literacy for Professionals training?

It is a 3.5 hour introductory training that explains what AI is, how it works and how it is used in practice. You explore both opportunities and risks and work with a concrete case.

Do I need technical or programming experience?

No. The training is designed for non technical professionals and focuses on understanding, assessment and application, not on coding.

How will this training help me in my daily work?

You gain language, concepts and examples that help you ask better questions, spot relevant AI opportunities and understand the impact of AI on your role and processes.

Is the training focused on specific tools?

No. The focus is on principles and patterns rather than a single tool. This means what you learn stays relevant even as tools change.

Can this training be delivered in-house for our organization?

Yes. The training can be tailored to your context and delivered for teams that want to explore AI together.

What kind of case will we work on?

You work with a realistic AI case that shows which choices and steps are involved in setting up an AI project, from goal definition to risks and data needs.

Enroll

Upcoming courses: AI Literacy for Professionals

Programs
Filter 0 results
Location
Language
Learning Style
No results found, clear filters to show all options

Or contact us directly

Please contact us through this form if there are no courses planned yet:

What questions do you have?