Practical AI Skills for HR Professionals

AI Mastery Series
course
Practical AI Skills for HR Professionals equips HR teams with the hands‑on capabilities they need to confidently adopt and apply modern AI. Generative AI tools such as Copilot and ChatGPT are rapidly transforming HR work, but real value emerges only when professionals know how to interact with AI effectively and delegate tasks to AI‑driven agents. Many HR teams want to get started with AI but struggle to determine where to begin. This training makes AI understandable, practical, and immediately relevant. Participants learn how contemporary AI tools can support core HR activities and apply these skills directly to real HR scenarios.
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In-House Training

Would you like to train several colleagues at the same time? Our In-House trainings are already available for groups starting from 5 participants, tailored to your organization's needs.

Winter Promotion: Limited-Time Benefit

Book this training in December, January, or February and receive a free AI workshop of your choice, valued at €299. Choose from:

Basic AI Workshop: Foundations of Artificial Intelligence and AI-Native Awareness
Understanding AI: From Strategy to Execution and Change Enablement

Get more out of your training this winter by combining in-depth learning with up-to-date AI knowledge.

About

This hands-on training equips HR professionals with practical skills to use Generative AI for high-quality outputs and to design simple AI agents that can automate routine HR tasks. The training combines prompt engineering with an introduction to Agentic AI, focusing on how AI can not only respond to questions, but also execute multi-step tasks and workflows (for example through Power Automate).


What will you learn?

Generative AI: effective use of GenAI through prompting

  • What Generative AI is and why prompting quality matters.
  • Best practices for writing effective prompts tailored to HR use cases.
  • How to embed AI-supported prompting into your daily HR workflow.

Agentic AI: practical application for task automation

  • What Agentic AI is and how it differs from traditional Generative AI.
  • How AI agents can autonomously execute routine HR tasks.
  • Introduction to building simple AI-driven workflows using Power Automate.
  • Identifying HR processes that are suitable for automation.


What will you gain?

  • Practical skills to maximize the value of Generative AI tools in HR.
  • Concrete examples of AI agents that can support or automate HR processes.
  • Increased efficiency, consistency, and scalability in HR operations.
  • Confidence to responsibly adopt and apply AI in your day-to-day HR work.

During this training, you will also work on practice-oriented assignments where participants identify regular tasks they spend a lot of time on. Together, we explore how AI can assist with these tasks.


Program

Part 1 – Understand: AI in HR Practice:

In this module, we briefly dive into the fundamentals of AI and explore how these systems influence HR roles, workflows, and decision‑making.

Key components:

  • Understand how AI and LLMs behave within HR contexts
  • Identify opportunities and limitations in everyday HR tasks

Part 2 – Apply: Using AI in Real HR Situations

In this module, you will apply AI directly to recognizable HR cases and discover where AI delivers immediate value.

Part 3 – Integrate: Embedding AI Within HR

In this module, you will learn how to sustainably embed AI into HR processes and policies.

Key components:

  • Address privacy, bias, and transparency in HR‑related AI
  • Gain insights into responsible and safe use of AI


Program Schedule

09:00 – 09:30 | Arrival & Welcome
09:30 – 10:00 | Kick‑off & Introductions
10:00 – 12:00 | Part 1: Understand – AI in HR Practice
12:00 – 13:00 | Lunch
13:00 – 16:00 | Part 2: Apply – Using AI in Real HR Situations
16:00 – 17:00 | Part 3: Integrate – Embedding AI Within HR
17:00 – 17:30 | Closing & Q&A

A truly inspiring session that we can all get started with. Thank you very much for your enthusiasm, Gido and Rik! We enjoyed every minute of it.
Bianca Bolck, Manager HR Reward & Information at AS Watson

Certification

Outcome

  • Practical AI skills you can apply directly in HR
  • Examples and prompts you can use immediately
  • Insight into the responsible use of AI in HR
  • Certificate of participation, proving your first steps in AI for HR

Audience

This training is designed for:

  • HR professionals
  • Recruiters
  • HR operations specialists
  • Anyone looking to enhance their productivity with AI tools.

Prerequisites:

You don’t need any technical background to join this training. All you need is:

  • A laptop
  • An account for ChatGPT, Copilot, or a similar AI tool
  • An interest in improving HR processes with AI

Trainers

The workshop is conducted by Gido van Puijenbroek. Gido is Managing Partner of the People, Leadership & Culture team at Highberg and an expert in People Analytics.

Great workshop, Gido; it's fantastic to collaborate like this👍
Jan Carel Uylenberg

In-House

Prefer to train a full team together?

At Gladwell Academy we offer all our courses as an in-house training as well, tailored to your organization’s goals, challenges, and context.

  • Delivered on-site, online, or in a hybrid format
  • Customized content and case studies for your team
  • Flexible scheduling – you choose the dates and location
  • Cost-effective for groups starting from just 5 participants

Effective collaboration, faster results and immediate applicability.
In-House training is ideal for organizations that want to grow together.
Enhance your team now!

FAQ

What is the AI for HR Professionals training?

It is a practical program that helps HR teams apply AI to recruitment, onboarding, talent development, HR communication and daily workflows using clear and accessible examples.

Do I need technical experience?

No. The training is designed for anyone in HR, regardless of technical background.

Which HR tasks can AI improve?

You’ll learn how to use AI for everyday HR tasks, how to create effective prompts, and how to apply AI safely within HR contexts.

Is the training about tools or skills?

The training focuses on skills that apply across all AI tools, including prompting, evaluating output, workflow redesign and responsible HR adoption.

How do you ensure responsible AI use in HR?

You learn how to evaluate model output, identify bias risks, work within HR compliance guidelines and maintain human oversight for people-related decisions.

Can I use what I learn immediately?

Yes. You redesign one HR workflow during the training and leave with practical improvements you can apply right away.

Do I need to prepare anything?

You only need access to an AI tool such as ChatGPT or Microsoft Copilot. All other materials are provided.

Enroll

Upcoming courses: AI for HR Professionals

Programs
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Apr 14

AI voor HR Professionals

€895
AI Mastery Series
Dutch
€895
  • Dutch
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Jun 17

AI voor HR Professionals

€895
AI Mastery Series
English
Gladwell Academy, Barbara Strozzilaan 201, 1083 HN Amsterdam
€895
  • Gladwell Academy, Barbara Strozzilaan 201, 1083 HN Amsterdam
  • English
Show more