Account Manager – Benelux

About Gladwell Academy
At Gladwell Academy our motto is: Be better than yesterday! We live up to this motto through our work where we support large and small organizations worldwide in Agile and Scaling Agile transformations so that they too can be better than yesterday. Gladwell Academy offers innovative practice-oriented training and prepares business and government institutions for recognized certifications in the field of digital organization transformation. Not familiar with the terms Agile or SAFe? That’s okay! At Gladwell we provide an “all you can learn” environment where you will get the chance to immerse yourself in the world of an Agile organization!

About you!
We are looking for a talented and competitive Account Manager. Are you able to charm clients and convince them to close the deal with your smart account management skills? Are you a go-getter with a pro-active attitude, someone who likes a challenge and would love to work in an international and dynamic environment? Look no further and apply to join the Gladwell Sales team!

At Gladwell you’ll be part of a seasoned Sales team who are motivated and driven to ensure success together.


”What makes working in the Sales team at Gladwell unique is that; unlike other “Sales Shark” organizations, we are not competing against each other but working together to achieve our common Sales goals”.
Geertje de Jong (Global Business Development Manager)

Your impact

This position accounts for approximately 20% of our business. This makes your role within our organization crucial as you will generate leads which will be responsible for 20% of our revenue. Not only will you be responsible for generating leads, but you are also responsible for the sales of our open enrolment trainings as well as achieving the set sales targets of our training portfolio. In this role you will report directly to our CEO while also remaining in close contact with our Head of Marketing to improve our Sales proposals.

As our new Account Manager, you’re a key player in the further development and growth of Gladwell Academy. Some of your tasks will include:

  • Responsible for forecasting, status-updates and business flow;
  • Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails;
  • Close sales deals and achieve quotas;
  • Informing about our trainings offered and assisting in discussing learning paths with potential prospects;
  • Handling information requests, brochure requests from potential prospects and arranging for a follow-up;
  • Researching accounts, identifying key players, generating interest;
  • Having a good understanding of customer needs and requirements;
  • Proactively ensuring turnover with existing and new customers;
  • Accurately recording customer data, interview reports and follow-up actions in our CRM system;
  • Answering training questions and conducting advisory discussions;
  • Working in close collaboration with the Marketing team, providing sales feedback and sharing growth opportunities.

Who are you?

You bring 5 years of experience as an Account Manager. In addition, our ideal candidate has:

  • Bachelor or Masters education;
  • Fluent in Dutch & English;
  • Experience in B2B sales;
  • Strong phone presence
  • Ability to multi-task;
  • Strong analytical skills;
  • Ability to quickly adjust and adapt to the circumstances;
  • Customer oriented;
  • Excellent management skills and ability to prioritize tasks according to their urgency;
  • An independent and proactive work attitude with a strong desire to learn, grow and succeed;
  • You are always looking for new ways to develop our portfolio;
  • Experience in managing CRM HubSpot is a plus;
  • Available for minimum 32 to maximum 40 hours a week.



At Gladwell Academy we value your personal and professional growth. Therefore, we provide an “all you can learn” environment with plenty of growth opportunities on a personal and professional level. Working for Gladwell means that you can follow our own trainings and courses as well as establishing your own growth path within the organization.

Furthermore, we are invested in our employees and like to show our gratitude by frequently organizing company events and trips where you can socialize and bond with your colleagues. Some of our destinations so far have been, a weekend away to Barcelona, Malaga, going skiing for the weekend in the Alpes. And we also organize diners followed by a gala which is then followed by a party on a boat! Last but not least, we have Friday evening drinks at the office, every Friday!

In addition to that, we provide the following benefits:

  • Opportunity to work from home as well as at the office;
  • Lease car;
  • Laptop
  • Competitive salary;
  • A bonus scheme upon targets;

Did we get your attention and are you curious about the role? Would you like to swing by for a casual chat? Our Sales Team would be happy to have a chat with you over some coffee or lunch! Please contact us on the following number: +31 6 38 49 87 54.

Next steps

If you are ready to apply right away, you can send your CV to: career@gladwellacademy.com.

Gladwell Academy is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, or national origin.