Junior Account Manager – Benelux

We are looking for a talented and competitive Junior Account Manager. Are you able to charm clients and convince them to close the deal with your smart account management skills? Are you a go-getter with a pro-active attitude, someone who likes a challenge and would love to work in an international and dynamic environment? Look no further and apply to join the Gladwell Sales team!

At Gladwell you’ll be part of a seasoned Sales team who are motivated and driven to ensure success together.

This position accounts for approximately 20% of our business. This makes your role within our organization crucial as you will generate leads which will be responsible for 20% of our revenue. Not only will you be responsible for generating leads, but you are also responsible for the sales of our open enrolment trainings as well as achieving the set sales targets of our training portfolio. In this role you will report directly to our CEO while also remaining in close contact with our Head of Marketing to improve our Sales proposals.

As our new Junior Account Manager, you’re a key player in the further development and growth of Gladwell Academy. Some of your tasks will include:

• Responsible for forecasting, status-updates and business flow;
• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails;
• Close sales deals and achieve quotas;
• Informing about our trainings offered and assisting in discussing learning paths with potential prospects;
• Handling information requests, brochure requests from potential prospects and arranging for a follow-up;
• Researching accounts, identifying key players, generating interest;
• Having a good understanding of customer needs and requirements;
• Proactively ensuring turnover with existing and new customers;
• Accurately recording customer data, interview reports and follow-up actions in our CRM system;
• Answering training questions and conducting advisory discussions;
• Working in close collaboration with the Marketing team, providing sales feedback and sharing growth opportunities.

You bring 1 year of experience as an Account Manager. In addition, our ideal candidate has:

• Bachelor or Masters education;
• Fluent in Dutch & English;
• Experience in B2B sales;
• Strong phone presence
• Ability to multi-task;
• Strong analytical skills;
• Ability to quickly adjust and adapt to the circumstances;
• Customer oriented;
• Excellent management skills and ability to prioritize tasks according to their urgency;
• An independent and proactive work attitude with a strong desire to learn, grow and succeed;
• You are always looking for new ways to develop our portfolio;

• Experience in managing CRM HubSpot is a plus;

• Available for minimum 32 to maximum 40 hours a week.

At Gladwell Academy we value your personal and professional growth. Therefore, we provide an “all you can learn” environment with plenty of growth opportunities on a personal and professional level. Working for Gladwell means that you can follow our own trainings and courses as well as establishing your own growth path within the organization.

Furthermore, we are invested in our employees and like to show our gratitude by frequently organizing company events and trips where you can socialize and bond with your colleagues. Some of our destinations so far have been, a weekend away to Barcelona, Malaga, going skiing for the weekend in the Alpes. And we also organize diners followed by a gala which is then followed by a party on a boat! Last but not least, we have Friday evening drinks at the office, every Friday!

In addition to that, we provide the following benefits:

• Opportunity to work from home as well as at the office;
• Laptop

• Competitive salary;
• A bonus scheme upon targets;

Ever since our company’s inception in 2014, Gladwell Academy has been a leading institution in advocating and bringing about Agile Transformations. We have done so through our scheduled courses, through in-company trainings at globally operating businesses, and on dedicated coaching assignments.

Gladwell Academy is proud to be a Highberg Group company. focusses on transformation processes at the forefront of business agility, data, IT and privacy. With its in-house expertise, the Highberg Group offers full spectrum business transformations. Ranging from knowledge transfer to direct implementation and process optimizing, through training, coaching, and consulting. The range of courses and services offered at Gladwell Academy, as well as the amplitude of ways to ensure individuals and businesses continue to grow and stay ahead of the competition, has established Gladwell Academy’s authority in Agile Transformations. We are best known for our expertise with the Scaled Agile Framework (SAFe), being one of the first to introduce the framework in Europe and India.

As our CEO Miranda Goossens puts it, “What intrinsically drives all of us at Gladwell Academy is the desire to train and equip the global leaders of tomorrow’s business. We are here to coach, mentor, and support these people. We believe in a job well done, and our success is reflected in seeing these leaders take on an Agile Transformation and making it their own. We are here to provide them with the right tools to be successful and give a little push in the right direction."