Andres Jansen, Founder and Chairman of the RTE Summit (EU & Americas) and an experienced RTE himself explores the ‘culture of distrust’ that he says exists in most organizations. RTEs can be instrumental in founding a new ‘philosophy of trust and cooperation’.
Cutting your teeth as an RTE
Andres bases his perspective on the RTE role from over 15 years working with Agile practices and various frameworks. He launched over a dozen Agile Release Trains (ART) around the globe and was an RTE himself with a global semiconductor giant. He launched their first ART including HardWare: “We decided to include hardware, engineering, electronics and more non-software disciplines, right off the bat. It was challenging, fascinating, and rewarding”. Andres is also one of the few experienced RTE who is simultaneously a SAFe certified RTE Trainer.
An ‘OS of Distrust’
Andres believes that many companies are operating on a system of distrust. “The existing culture within most organizations is one based on ‘grip and control’. Managers are expected to check and verify the work of their teams often and thoroughly. In all sincerity though, it’s a waste of time and money! It hampers the growth of a truly Agile culture. Agile practices are based on trust: it’s actually cheaper and faster.”
He argues: “If trust could be quantitatively measured, you’d see that a 5% increase in trust would offer a 20% increase in speed and efficiency.”
Trust Boosts the ART
Andres believes that creating a trust-based-system is an absolutely essential part of the RTE’s role: “More trust equals more flow, and more flow is the primary concern of an RTE.”
While it may seem a tall order to create an atmosphere of trust and cooperation from seemingly nothing, Andres assures that it is very possible. According to him: “There are ways to immediately improve trust, and anyone can learn to ‘manage’ it. Trust is free in terms of money, it’s fast, and while it can be lost easily, it works quickly once it’s there. All you need is to take a few simple steps to assure everyone that trust is worthwhile.”
Join the Discussion
If you want to hear what Andres has to say about an RTE’s role in building trust as a means to boost ART performance, you’ll have to hear it for yourself at the upcoming RTE Summit Americas June 19 in the Museum of the City of New York. Learn more about Andres’ ambitions for the RTE Summit here.